🔒privacy policy
Effective Date: 26/09/2026
Website: www.frcemstudyzone.co.uk
Legal Entity: FRCEM Study Zone (hereinafter referred to as “we”, “us”, or “our”)
Jurisdiction: United Kingdom, Republic of Ireland, and European Union
1. Introduction
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access or use the FRCEM StudyZone platform (“the Site”). We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Irish Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR).
By using the Site, you consent to the practices described in this policy.
2. Who We Are
FRCEM Study Zone is a digital educational platform developed and operated by UK- and Ireland-based medical professionals. We specialise in preparing candidates for the Final FRCEM SBA examination through digital revision content.
Data Controller:
FRCEM Study Zone📍 [Insert Registered Business Address]
📧 support@frcemstudyzone.co.uk
3. Data We Collect
Data Type Purpose: Full name | Account creation, invoice generation
Email address | Login access, communication, account updates
Location (Country) | Payment processing, demographic analytics
Payment information | Secure transactions via Stripe
IP address | Security, user session verification
Device/browser details | Site optimisation, performance analytics
We do not collect special category (sensitive) personal data unless explicitly submitted by the user (e.g. feedback forms).
4. Lawful Basis for Processing
We process your data under the following lawful bases:
Basis Example of Use Contractual | Providing access to paid content and customer support
Legitimate Interest | Website analytics, performance enhancement
Legal Obligation | Tax records, fraud prevention
Consent | Email newsletters, testimonials, optional surveys
5. Data Retention
Data Type Retention Period Account data | Until user requests deletion or after 3 years of inactivity
Payment data | 6 years (in accordance with UK/Irish tax law)
Email communications | 2 years or until you unsubscribe
All data is stored on secure, encrypted servers located within the UK or EU.
6. Third-Party Sharing
We do not sell or rent your personal information. Data may be shared with the following processors:
- Stripe – for secure payment processing
- Google Analytics / Meta Pixel – anonymised usage analytics
- Web Hosting Providers – secure access to user accounts
- Legal Authorities – only when legally required
All partners are GDPR-compliant and bound by data processing agreements.
7. Your Rights (UK GDPR / EU GDPR)
You have the right to:
- Access – request a copy of your data
- Rectification – correct any inaccurate data
- Erasure – request deletion (“right to be forgotten”)
- Restriction – request limited processing
- Data Portability – request data in portable format
- Objection – to processing or direct marketing
To exercise any of these rights, email us at:
📧 support@frcemstudyzone.co.uk
8. Cookies and Tracking
We use cookies to:
- Maintain user sessions
- Improve page loading speed
- Monitor traffic and site performance via analytics tools
You will be prompted to accept cookies when you first visit. You can modify cookie preferences through your browser settings.
9. International Data Transfers
If you are located outside the UK, Ireland, or EU, your data may be transferred and stored in these regions. All transfers are conducted under lawful mechanisms such as Standard Contractual Clauses or adequacy decisions to ensure data protection.
10. Data Security and Breach Notification
We use SSL encryption and follow industry best practices for data security. In the unlikely event of a data breach:
- Regulatory authorities (ICO or DPC) will be notified within 72 hours
- Affected users will be informed as required
- Appropriate corrective action will be implemented immediately
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
12. Updates to This Policy
This Privacy Policy may be updated from time to time. Significant changes will be communicated via email or prominently displayed on our website.
Last updated: 26/09/2026
13. Contact Us
For data protection inquiries, complaints, or GDPR requests:
📧 support@frcemstudyzone.co.uk